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FAQs

All products sold on SMONE are digital and delivered electronically. After your payment is successfully confirmed, we will send an email containing your product details (such as a license key, account information, or activation link) to the email address you provided during checkout. No physical items will be shipped.

To ensure the accuracy and security of every order, all products on our site require manual processing by our team. We process orders during our standard business hours. After your payment is confirmed, the estimated delivery time is typically within 1 to 24 hours. Orders placed on weekends or public holidays will be processed on the next business day. We appreciate your patience and will get your product to you as swiftly as possible.

Absolutely. We are committed to providing only 100% genuine products. All our software licenses, subscriptions, and accounts are sourced from official and authorized channels. We stand by the authenticity and legitimacy of every product we sell. Your trust is our top priority.

We are sorry to hear you're having trouble. Please first double-check that you have followed all activation instructions correctly and that the product is compatible with your system. If it's still not working, please contact our support team immediately via our [Contact Us page] with your order number and a screenshot of the error message. We will investigate the issue and provide a working replacement as per our [Refund Policy].

For furthermore help, contact with our support team.

+44 7462251611