Privacy Policy

Effective Date: June 24, 2025

1. Introduction

Welcome to SMONE (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shop.smone.me and purchase our digital products and services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways to provide and improve our services to you.

• A. Personal Information You Provide to Us:
  We collect personally identifiable information that you voluntarily provide when you register for an account, place an order, or contact customer support. This information includes key details such as your full name, your email address, your billing address, and, optionally, your phone number.
  
• B. Financial Data:
  We do not collect or store your full credit card or payment account information. All financial transactions are processed securely through our third-party payment gateway providers (e.g., Stripe, PayPal). We only receive a confirmation of payment and billing details, not your sensitive financial credentials.
  
• C. Information We Collect Automatically:
  When you access the Site, our servers may automatically log standard data provided by your web browser. This data may include your IP address, your browser type and version, your operating system, the dates and times of your access, the pages you have viewed on our Site, and referring website addresses.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your transactions and deliver the digital products you have purchased.
• To create, manage, and maintain your account on our Site.
• To communicate with you about your order, including sending order confirmations and delivery notifications.
• To respond to your customer service requests and support needs.
• To prevent fraudulent transactions and enhance the security of our Site.
• To send you promotional materials and special offers, but only if you have opted-in to receive such communications.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and conducting our business, so long as those parties agree to keep this information confidential and secure.

5. Data Security

We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To make such a request, please contact us.

7. Cookies

We use cookies to help us remember and process the items in your shopping cart, understand your preferences, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of the Site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via our Contact Us page.